Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with how we've covered an offshore sportsbook? This is the place to reach us. We read every message that comes in, even if we can't always reply individually.

What we can help with

Offshore Sportsbooks is a research and comparison site — we don't operate a sportsbook, hold customer funds, or process bets ourselves. That means we're the right people to contact about:

  • Corrections or updates to information on a review, bonus offer, or comparison page
  • Questions about how we score and rank offshore sportsbooks
  • Feedback on a site we've covered, including your own experience with payout speed or support
  • General enquiries about the site, our methodology, or how affiliate links work
  • Requests to have a partnership or advertising conversation with the team

What we can't help with

Because we're independent of every sportsbook listed on this site, there are things that sit outside what we can do. We're not able to:

  • Access, close, or verify your account at any operator, including reviewed brands or sites named on our tables
  • Process, chase, or guarantee a withdrawal on your behalf
  • Resolve a dispute over a bet, bonus, or balance — that has to go through the sportsbook's own support team first
  • Offer legal or tax advice on offshore betting in your state

If you're having a problem with a deposit, withdrawal, or account at a specific sportsbook, your first step is always that operator's own customer support. Every offshore sportsbook we cover sits outside US regulation, licensed instead in jurisdictions like Curaçao, Panama, or Costa Rica, so there's no US regulator or state agency that can intervene on your behalf if a dispute doesn't get resolved. That's a real risk worth weighing before you deposit anywhere, and it's why we look closely at payout track record and reputation when we rank sites.

Before you write in about a specific site

A few quick checks save time on both sides:

  1. Check the sportsbook's own help center or live chat first — most payout and verification questions get resolved fastest there
  2. Have your account details and any reference numbers ready if you're reporting a payout delay or dispute
  3. If your message is about our editorial content specifically — a wrong figure, an outdated bonus term, a broken comparison — let us know which page and what changed, so we can verify and correct it

How we handle what you send us

Messages about our content go to our editorial team for review. If you're reporting something factual — a bonus that's changed, a rollover requirement that's no longer accurate, a payout method that's been dropped — we'll verify it against the operator's current terms before updating the page. We don't take payment from any sportsbook to change a review, and commission from affiliate links never decides where a brand sits in our rankings. If you want more on how those rankings work, our About Us page covers the review process in full.

A note on responsible gambling

If you're reaching out because betting has started to feel like a problem — chasing losses, spending more than planned, or betting to cope with stress — please don't wait to get support. Our Responsible Gambling page has tools and resources, and the National Council on Problem Gambling helpline, 1-800-GAMBLER, is free and confidential. Offshore sportsbooks often carry lighter self-exclusion and account-limit tools than regulated US operators, so it's worth building your own limits in rather than relying on the site to do it for you.

Reading our terms

For questions about how this site itself operates — cookies, disclaimers, affiliate disclosures — our Terms and Conditions page sets that out in full. Anything not covered there or above, send through and we'll get back to you as best we can.

This site is intended for adults aged 21 and over. Offshore sports betting is not legal or regulated in every US state, and it's on each reader to check the law where they live before signing up anywhere. Nothing on this page, or anywhere on fullpresshockey.com, guarantees a win, a payout, or any particular outcome.

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